Orders
How can I track my Greenora order?
Once your planter is on its way, we'll send a tracking link to you, so you can watch its journey to your home.
Can I change my order after it's placed?
We process orders quickly to get nature to you faster. Please contact us within 2 hours of placement for any adjustments.
Shipping
Where do you deliver?
We offer Pan-India shipping, ensuring every corner of the country can grow beautifully with Greenora.
How long does delivery take?
Typically, your new green companions arrive within 5-7 business days depending on your location.
Returns
What is your return policy?
We want you to love your space. If you're not happy, you can return unused items within 7 days of delivery.
Damage
What if my planter arrives damaged?
We pack with care, but if a breakage occurs, please send us a photo within 48 hours for a free replacement.
COD
Do you offer Cash on Delivery?
Yes, we offer COD for your convenience across most pin codes in India.
Support & Policies
Still have questions?
At Greenora, we love helping our community grow. If you're wondering about a specific order or just need some plant-care advice, our nature-loving team is here for you.
How do I track my order?
Once shard journey begins, you'll receive a tracking link via email to watch your planters travel home.
What are your shipping rates?
We offer Pan-India shipping with rates calculated at checkout based on your green sanctuary's location.
How do returns work?
Not a perfect match? Reach out within 7 days. We want you and your plants to be completely happy.